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Participant
Oct 8, 2026 10:08 PM UTC
Answered

My Lightroom will not allow me to sign in on my laptop but is signed in to premium on my iPhone… I’ve hit restore purchase in hopes that will somehow connect the accounts but nothing.

Unable to log into my premium Lightroom account on my laptop 

    JohanElzenga
    JohanElzengaCorrect answer
    Community Expert
    Oct 9, 2026 8:31 AM UTC

    “Premium” is a subscription for Lightroom mobile only. You cannot use Lightroom on your computer with this subscription. To use Lightroom on your computer, you need to get the ‘Photography’ plan or the ‘Lightroom’ plan. Those plans include Lightroom mobile, so you can cancel the ‘Premium’ plan once you have taken one of the desktop plans. Just make sure you use the same AdobeID when you do that.

    -- Johan W. Elzenga

    2 replies

    selondon
    Community Expert
    Community Expert
    Oct 13, 2026 7:36 PM UTC

    ​@Dreamy_Palette1027 

     

    With a Premium Mobile account you should be able to access Lightroom Web on a computer (https://lightroom.adobe.com/), even though it doesn’t have all the features of Lightroom Desktop, if that helps?

    Translate
    JohanElzenga
    Community Expert
    JohanElzengaCommunity ExpertCorrect answer
    Community Expert
    Oct 9, 2026 8:31 AM UTC

    “Premium” is a subscription for Lightroom mobile only. You cannot use Lightroom on your computer with this subscription. To use Lightroom on your computer, you need to get the ‘Photography’ plan or the ‘Lightroom’ plan. Those plans include Lightroom mobile, so you can cancel the ‘Premium’ plan once you have taken one of the desktop plans. Just make sure you use the same AdobeID when you do that.

    Translate
    -- Johan W. Elzenga