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Participant
Oct 8, 2024 2:28 PM UTC
Answered

My mask dosn't apply when export

Hello everyone, here's my problem (Lr not LrC):
I'm working on this image (img1). One of the masks allows me to have this blue light.
However, when exporting, this mask is not applied (img2).
the strangest thing happens when you change the export format (vid). For 1s you can see the correct settings.

here's what I tried:
- duplicate the mask and delete the original
- exported with different formats
- change color space
- export to photoshop

Do you have a solution?
Thanks

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tom_3581Correct answer
Participant
Oct 23, 2024 9:36 PM UTC

What works for me?

I exported with the mobile version of LC. 

As it's synchronized all my modifications was there and the export works as expected 

13 replies

Rikk Flohr-Retired
Adobe Employee
Oct 23, 2024 10:26 PM UTC

Please go to Help>System Info… and provide us with your software's installed version number. 

Did the problem continue after the 8.0 update?

 

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Rikk Flohr: Adobe Photography Org
Participating Frequently
Oct 23, 2024 10:31 PM UTC

I'm on 8.0.  I just completed an hour long session with tech support and we thought we had the issue solved with a fres install.  I started editing again and the issue is reoccuring.  It appears that when you add the lens blur the edits will not export.  If you turn the blur off they export.  It appears isolated to having the lens blue activiated.

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Rikk Flohr-Retired
Adobe Employee
Oct 23, 2024 10:42 PM UTC

Are you able to provide a DNG or an Original + Settings Export of a file that exhibits the problem so our engineers can take a look at it?

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Rikk Flohr: Adobe Photography Org
Participating Frequently
Oct 23, 2024 8:29 PM UTC

I second this... I'm haveing the same issue.

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tom_3581AuthorCorrect answer
Participant
Oct 23, 2024 9:36 PM UTC

What works for me?

I exported with the mobile version of LC. 

As it's synchronized all my modifications was there and the export works as expected 

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Participating Frequently
Oct 23, 2024 10:32 PM UTC

Thanks Tom.  I'll try that.  It appears to be isolated to Lens Blur for me.  See the below post.

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