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N
Nicolaew
Participant
May 2, 2020
解決済み

My mobile camera roll photos not importing to Lightroom

  • May 2, 2020
  • 返信数 3.
  • 21190 ビュー

Hi there for some reason when I go to add a photo from my mobile camera roll, the Lightroom app lets me press add but the picture doesn't appear in the Lightroom app under all photos so I can't edit it. Any help would be much appreciated!

このトピックへの返信は締め切られました。
解決に役立った回答 Nicolaew

Thanks so much for your replies! The issue has now been resolved, I didn't have enough space on my phone? I deleted a few apps from my mobile and then it worked! It's happened a few times and I've cleared some more space and then it was fine so I think it was a storage issue. Thanks again for your suggestions 🙂

 

返信数 3

N
Nicolaew 作成者解決！
Participant
May 19, 2020

Thanks so much for your replies! The issue has now been resolved, I didn't have enough space on my phone? I deleted a few apps from my mobile and then it worked! It's happened a few times and I've cleared some more space and then it was fine so I think it was a storage issue. Thanks again for your suggestions 🙂

 

A
appm100
Participant
May 18, 2020

I'm having this same problem, although it was working absolutely fine yesterday, now I can select the photo I want to use but it just doesn't import - nothing happens at all. Can anyone help?

Jim Wilde
Community Expert
Jim WildeCommunity Expert
Community Expert
May 2, 2020

Which camera app did you use to take the photos? The phone's native camera app, or the Lightroom camera, or a different camera app?

 

If you used the phone's camera app, check the Lightroom settings to see if "Auto Add Photos/Videos" is enabled, if it is any such phone pictures should already have been added to All Photos. If it's not enabled, then when you opt to add photos from the camera roll they should be listed and available to select.

If you used the LR camera, those images are automatically added to Lightroom's All Photos (i.e. they are NOT added to the Camera Roll). 

J
James Macaluso
Participant
May 2, 2020

I am having the same problem.  I am using the lightroom camera app but these photos are not appearing on my desktop Lightroom Classic CC.  You suggest adding to camera roll.  But does that process convert dng files to jpegs.  Can these photos be directly downloaded from Adobe Creative Cloud?

Rob_Cullen
Community Expert
Rob_CullenCommunity Expert
Community Expert
May 3, 2020

A couple of points-

You suggest adding to camera roll.

No. Jim is suggesting to add FROM camera roll, Either manually or set it to add automatically to the Lightroom eco system.

Lightroom-Classic needs to have 'Sync' turned 'on' (from the top Identity Plate menu)

You must be signed in to the same subscribed user.

"Does it convert dng to jpg"- No, the DNG files will download to  Lr-Classic as DNG.

Regards. My System: Windows-11, Lightroom-Classic 15.3, Photoshop 27.5, ACR 18.3, Lightroom 9.3, Lr-iOS 10.4.0, Bridge 16.0.3 .
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