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photosoldier860
Participant
July 3, 2026
Question

My my products are not working

  • July 3, 2026
  • 1 reply
  • 9 views

Hello I’m setting up my computer it is a Mac 5pro chip but I’m having a little trouble uploading presets if I load less then 10 at a time it is ok but if I do more it looks like this
There all xmp files

The ten priests r working but when I do it again Lightroom crashes and restarts

This is what I am going to do I installed Lightroom cc n photoshop I’m going to leave Lightroom on so everything can sync n I will try again tomorrow

 

Ok I waited 24 hours it says everything has since but I have missing photos that put in the cloud
 

 

    1 reply

    Sameer K
    Community Manager
    Community Manager
    July 8, 2026

    Hey, @photosoldier860. Welcome to the Lightroom Community. I'll help you figure this out.


    Does this happen with a specific preset or a group of presets? Did you create these presets in an older version of Lightroom, or did you download them from the Internet?

    Please make sure Lightroom has the required permissions on macOS: https://adobe.ly/4yqxnAC 



    Thanks!
    Sameer K
    (Type '@' and type my name to mention me when you reply)