My premium service is expired. and I can't renew it thorugh app

Question

I had been used Lightroom premiun service 3 month before through app.

And I cancelled it for 3month

Now I want to reactivate same plan through app.

But It can't reach it through app.

(picture below is Korean)

구독복원, 복원된 구독권 없음

I want to pay through appstore like before.

How can I reactivate my plan?

Charlie.D · Answer

Hello @수정27193869r39c

I can see your account does have an expired Lightroom Mobile subscription. Restore Purchase will not work to start a new subscription. Please start a new subscription through the purchase screen. Open Lightroom's Settings > Premium Feature, and. Or tap on the cloud button at the top of the main view in your app.

If you still need help, contact Adobe Support directly at: https://helpx.adobe.com/contact.html?rghtup=autoOpen
In the chat box, type AGENT

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