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A
antoinettemcol
Participant
December 12, 2018
Question

My presets are gone!

  • December 12, 2018
  • 12 replies
  • 15414 views

My free lightroom cc app updated last night and now all of my presets are gone. I’m using an iPhone and I tried saving them again but no luck

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12 replies

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J
joanneo
Participant
December 14, 2018

Same issue as mine

C
cbringner
Participant
December 13, 2018

Hello! Mine are gone aswell.

I've had them for avbout a month, but after the latest update on my Iphone - They can't be used anymore.

Please help me. I've payed a lot for these presets.

    greule
    greule
    Inspiring
    December 13, 2018

    Did I get it right that the presets you have created via the Lr Mobile create-preset option are no longer listed under your user presets after the Lr Mobile 4.1 update? Or have you created the presets based on a e.g. dng captured photo and you try now to apply the preset on a jpg/-or heic?  - Guido/Lr Mobile QE

    J
    joanneo
    Participant
    December 14, 2018

    Hi, same issue as mine. presets were created based on dng. Tried it again to export the dng from dropbox to lightroom app and it is not showing.

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