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heidilore
Participant
April 21, 2020
Question

My subscription isn't working

  • April 21, 2020
  • 2 replies
  • 479 views

Hi, I purchased the monthly Lightroom plan today. I got the Google Play receipt, yet it isn't being reflected in my app. Can anyone help me? Don't know what to do 😞

    This topic has been closed for replies.

    2 replies

    C
    Community Manager
    Charlie.DCommunity Manager
    Community Manager
    April 23, 2020

    Hi Heidi

    Please try the help steps for Android on this page: https://helpx.adobe.com/lightroom-cc/kb/lightroom-mobile-in-app-purchase-issue.html

      99jon
      99jon
      Genius
      April 22, 2020

      It looks like your trial expired. Try signing-out, re-launch the Lightroom app and sign-in again. Let us know if that refreshes your subscription.

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