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Participant
August 23, 2024
Question

não consigo entrar nessa conta e estou pagando

  • August 23, 2024
  • 1 reply
  • 97 views

pago mensalmente e eles nao me deixam entrar na conta pois fala q google não está disponível no momento 

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1 reply

Sameer K
Community Manager
Community Manager
August 23, 2024

Hey, @DANILLO_DOS SANTOS BA8868. Welcome to the Lightroom Community. I'll help you figure this out. I've checked the account you're signed in to the community with, and you have an active subscription in your account.

 

You've linked the Google account with your email ending with https://adobe.ly/471cBdh. What version of Android are you working on? Can you log in using the email account & password instead of the social sign-on?

 

Let me know how it goes. Thanks!

Sameer K

(Use '@mention' to tag me when you reply)