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Sabandija14540005
Sabandija14540005
Participant
March 9, 2022
Question

Necesito borrar la información porque termino la suscripción y no me deja.

  • March 9, 2022
  • 1 reply
  • 150 views

Hola! Ya no tengo la subcripcion con Adobe y veo que tengo en la nube 16,1GB de fotos.

No me deja borrarlas de nunca lado, solo me muestra un preview de las priemras imagenes y que tengo cargados 16GB en la nube, pero despues como no esta la subcripcion, no me deja hacer nada.

No voy a volver a subcribirme, como puedo hacer para borrar el contenido?
Gracias. 

 

This topic has been closed for replies.

1 reply

Rob_Cullen
Community Expert
Rob_CullenCommunity Expert
Community Expert
March 9, 2022

Your Adobe Cloud content will be automatically deleted after a set time ( One Year).

If you WANT these photos you must now use the Adobe Lightroom Downloader App to download your images.

See the 'Help' article here-

DOWNLOAD CLOUD PHOTOS

The following link does suggest that you can download in the Lightroom App. (I have no knowledge if this is possible.)

https://helpx.adobe.com/au/manage-account/using/cancel-subscription.html

"Adobe will continue to store your original images for one year after your membership lapses. During that time, you can continue to launch Lightroom to download your original files from our cloud services."

 

 

Regards. My System: Windows-11, Lightroom-Classic 15.3, Photoshop 27.5, ACR 18.3, Lightroom 9.3, Lr-iOS 10.4.0, Bridge 16.0.3 .
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