Skip to main content
Participant
February 22, 2022
Answered

Need my old lightroom back

  • February 22, 2022
  • 2 replies
  • 194 views
  1. How do I get my presets and old photos back on my lightroom? I switched over to a new phone and as soon as I logged in everything was gone...
  2.  
This topic has been closed for replies.
Correct answer Rob_Cullen

If you subscribe and pay a fee to Adobe, you would log-in to your account with the same ID to access your photos in the 'Cloud'.

If you use the 'Free' version of Lightroom- Photos and Presets are stored only with the App in the phone, and you would need to restore the photos from a backup of the 'old' phone.

 

 

2 replies

Rob_Cullen
Community Expert
Rob_CullenCommunity ExpertCorrect answer
Community Expert
February 22, 2022

If you subscribe and pay a fee to Adobe, you would log-in to your account with the same ID to access your photos in the 'Cloud'.

If you use the 'Free' version of Lightroom- Photos and Presets are stored only with the App in the phone, and you would need to restore the photos from a backup of the 'old' phone.

 

 

Regards. My System: Windows-11, Lightroom-Classic 15.1.1, Photoshop 27.3.1, ACR 18.1.1, Lightroom 9.0, Lr-iOS 10.4.0, Bridge 16.0.2 .
Jim Wilde
Community Expert
Community Expert
February 22, 2022

Are you using the free version of Lightroom Mobile on the phone, ot do you have a subscription version?

 

If you are using the free version, that what you are experiencing is entirely normal, i.e. the images and presets on your old phone are only on that phone, as the free version does not include any cloud syncing option. So in order to get them off the old phone you need to have a backup of the old phone with a restore option to the new phone (such as an iPhone Cloud or iTunes backup/restore option). If you don't have such a backup, then you can't easily get the photos off the old phone (maybe by exporting them to an external device for subsequent import to the new phone). Presets would have to be re-imported to the new phone.

 

If you have a subscription to the Adobe cloud, then you should be able to login to LrMobile on the new phone with the same Adobe ID credentials used on the old phone and automatically see your photos and presets....provided that syncing was up to date on the old phone.