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saman_mahmood9693
Participant
February 5, 2025
Question

Need my previous data which i lost when i uninstalled my app

  • February 5, 2025
  • 2 replies
  • 130 views

Can anyone help me to get my pervious data on mobile phone

2 replies

Rob_Cullen
Community Expert
Rob_CullenCommunity Expert
Community Expert
February 6, 2025

TBMK If using the free version of LrMobile, any photos you add/import are only stored locally on the device in the app space. If you then delete or uninstall the app from the device, the operating system removes it entirely, including the cached photos. The only way you can get them back is if you had backed up the device (iTunes or iCloud) before deleting the app, so that you should be able to restore the app and the photos from the backup.

 

Regards. My System: Windows-11, Lightroom-Classic 15.1.1, Photoshop 27.3.1, ACR 18.1.1, Lightroom 9.0, Lr-iOS 10.4.0, Bridge 16.0.2 .
Sameer K
Community Manager
Sameer KCommunity Manager
Community Manager
February 5, 2025

Hey, @saman_mahmood9693. Welcome to the Lightroom Community. I've checked the account you're signed in to the community with, and you currently don't have an active subscription. Have you used any other email address to sign in to Lightroom on your mobile before?

 

If you were logged in to Lightroom mobile with an email account that had an active subscription, the images, edits, and the rest of the data would've synced to the cloud. You can sign in again with the correct email address to find the images on the cloud.

 

Let me know how it goes. Thanks!
Sameer K

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