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Participant
October 23, 2026
Question

Never able to save with super resoluvtion

When trying to save super-resolution Ligthroom crash and says unknown error

    1 reply

    CORCTON34033231
    Community Expert
    Community Expert
    October 24, 2026

    Hi! For a crash like this, Adobe’s official troubleshooting order is: 1) update Lightroom to the latest version, 2) install the latest OS updates, 3) update your GPU drivers (directly from the manufacturer’s website), and 4) reset Lightroom preferences (quit, then relaunch while holding Shift+Alt on Windows or Shift+Option on Mac, and click Yes when asked). If you get a crash report dialog, please submit it with your email address.

    Details here: https://helpx.adobe.com/lightroom/desktop/kb/basic-troubleshooting.html

    If it still crashes after those steps, please reply back with your Lightroom version, your OS, your GPU model, and the exact error text, and we can dig further. Hope this helps!

     

     

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