Participant

Pregunta

New denoise function "Denoise is not currently available with this photo format"

Forum|Forum|2 years ago
April 20, 2023
18 respuestas
75778 visualizaciones

Hi, I want to test out the new function on some noisy low light photos I have but am met with the message "Denoise is not currently supported with this photo format"

On the site it says "Denoise is currently supported only for Bayer and X-trans mosaic raw files" My camera is a Cannon EOS Rebel T6, which does use Bayer Mosaic, so shouldn't it be able to utilize this function?

Is there a specific setting on the camera or something when i transfer the files to the computer that is changing it? Any help is appreciated, thanks!

Windows

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V

Valerie29609438c7xe

Participant

I'm getting the same error message but it's only after the latest update. I've tried editing pictures that I had already used it on, but I'm getting the same message.

Rikk Flohr_Photography

Community Manager

You cannot apply Denoise to a photo that has already been Denoised. Make sure you are selecting the actual original and not a previous Denoise rendering.

FYI The update added Denoise so you were not able to do this prior to the update.

Rikk Flohr: Adobe Photography Org

V

Valerie29609438c7xe

Participant

I'm sorry, I'm confused. Are we talking about the noise reduction function?

M

Michael23406918pkb9

Participating Frequently

After testing this against a number of Sony ARW files, both uncompressed RAW and lossless compressed (L), I suspect this error message is showing up at least some of the time for reasons other than an image being in an unsupported format.

I've gotten Denoise to work in Desktop 6.3.1 (OSX 13.3.1, intel) for a number of photos, but only after trying and failing to use it multiple times, making me think the format itself isn't the issue in my case. And whenever I do get an erorr, it seems to correspond with some OSX console logs reporting an error from Lightroom with the message "Error computing NN outputs -1", coming from the com.apple.coreml subsystem. So maybe this an AI runtime error getting disguised as a format issue?

J

jasonm51946290

Participant

I am having the same issue but my files are dng files from 2018. The origional format was Nikon NEF (D850)

Henrik Heigl

Community Expert

Hi,

that the camera can shoot in that Format does not necessary mean that the photos are actually in this format. I would suggest to check the Format that is setup in the camera, try to use other Options, Update Firmware of the Camera and maybe play around with some other Filetypes on the Computer. Often Export and then Import photos again into Lightroom could fix those issues and cross check in which direction the solution could be. Hope that helps a bit.

regards,Henrik

I

Ian28790607oaic

Participant

I am having the same problem with my CR2 photos from my Canon 5D Mark IV and it is deffinatly shooting RAW.

I edited another photo from the same shoot and Denoise works. Same camera same card same upload time same format.

D

duknov007

Participant

same exact camera; same exact problem.. a bug?

same shoot, another image works.. 😑

J

jamesffclark

Participant

I was gettng the same error message. I updated my nVidia graphics driver, and now it works.

S

Sergey26629759pu8e

Participant

I have the same issue.

I have two PCs and I see that same photo can be edited on one and cannot be edited on another.
Thus I suspect the issue is because of the hardware, not the pictures.

Moreover different camera pictures produce the same issue.

R

Royboy

Participant

I have the same issue and have only just noticed it today after loading some images up to the computer. The funny thing is I shot the images in good old JPG L Adobe RGB.

Any ideas on whats going on.

Cheers JB

Rikk Flohr_Photography

Community Manager

JPEG is not yet supported for Denoise.

"Denoise is currently compatible only with Bayer and X-Trans mosaic RAW files. "
https://helpx.adobe.com/lightroom-cc/using/whats-new/2023-3.html#:~:text=Denoise%20is%20currently%20compatible%20only,applied%20along%20with%20Super%20Resolution.

Rikk Flohr: Adobe Photography Org

JohanElzenga

Community Expert

Are you perhaps using M-RAW? Despite its name, M-RAW is not raw anymore. It's linear RGB and thus incompatible with Denoise.

-- Johan W. Elzenga

U

UnsatisfiedCustomer987

Participant

Thanks for this info. I had forgotten all about M-RAW (in Canon). You saved me considerable time and frustration!

Rob_Cullen

Community Expert

And what format are you camera images in? Are you using anything out of the ordinary, like compressed files?

Note in the New Features - " from Bayer or X-Trans RAW images," CR2, CR3, NEF, ARW, etc.

https://helpx.adobe.com/lightroom-classic/help/whats-new/2023-3.html#edit-in-photoshop

JPGs, TIFs, PSD, and other demozaiced (rendered RGB) files are not compatible, yet! Maybe they will be added in a future release.

Regards. My System: Windows-11, Lightroom-Classic 15.0, Photoshop 27.0, ACR 18.0, Lightroom 9.0, Lr-iOS 10.4.0, Bridge 16.0 .

C

Catherine2950959417ec

Participant

I am having the same issue. My files are .CR3. I would think this should work, the message I get reads: "Unsupported Photo: The selected photo is not supported by this feature."

Thanks for any help.

JohanElzenga

Community Expert

Go into your camera menu and check the settings. CR3 is the general file extension that Canon uses for raw files, so I would not be surprised if they used that extension for M-RAW files as well.

-- Johan W. Elzenga

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