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phil87378601
Participating Frequently
October 15, 2018
Answered

New "People View" empty in Lightroom CC 2.0.1 (Win)

  • October 15, 2018
  • 6 replies
  • 1261 views

I've installed the latest update of Lightroom CC (2.0.1) which adds a few new features. One of them being the new "People" view/filtering mechanism. I see the menu itme, I click on it, but the resulting page is empty (see screenshot).

How do I go about Lightroom CC indexing my content? Is there a process I need to trigger?

    This topic has been closed for replies.
    Correct answer selondon

    Hi Tom,

    Adobe Rep Rikk Flohr has posted on this thread explaining the indexing is still in progress: Lightroom CC: Please add face recognition | Photoshop Family Customer Community

    6 replies

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    Bill Buros
    Participating Frequently
    November 6, 2018

    Quick update.   Installed Lightroom update several weeks ago..    835GB  -- 33,000'some photos.    Waited and waited.

    Today starting to see the many... many... recognized people.  

    Now I get to start sorting through all of that.  :- )   A good problem.

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      phil87378601Author
      Participating Frequently
      October 29, 2018

      107 Gb of pictures, and still waiting for indexing to happen, how much longer is it supposed to take?

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      breeoxd
      Participating Frequently
      October 25, 2018

      I have the same problem. It just says there are no people. It‘a been more than a few days, and there doesn’t appear to be anything happening. It’s not saying anything is syncing, etc. what else should we do to report the issue and get a resolution?

      Thanks!

      selondon
      Community Expert
      selondonCommunity ExpertCorrect answer
      Community Expert
      October 18, 2018

      Hi Tom,

      Adobe Rep Rikk Flohr has posted on this thread explaining the indexing is still in progress: Lightroom CC: Please add face recognition | Photoshop Family Customer Community

      S
      sjm88
      Known Participant
      October 17, 2018

      I have exactly the same issue. The response seems to be "wait". The UI is terrible though--it really gives no indication that anything is happening...

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      phil87378601Author
      Participating Frequently
      October 17, 2018

      I agree, the UI is confusing.

      And moreover, since there is no option to opt out, that the indexing is done server-side and that it might "take a few days" to index/tag everyone's content, one does wonder why they didn't just run the indexing process before releasing the UI feature... so that it would ready and properly indexed when users update their app

        S
        sjm88
        Known Participant
        October 17, 2018

        100% agree—that was my exact comment on other posts. Given this is all server-side, it should have all been done before launch. Unfortunately, feature launches seem to be a bit of an issue for the new Lightroom CC—I had a lot of problems with the preset sync when that first launched too.

        They also treat “Lightroom Mobile” as if it is a second-class citizen to the desktop app, despite the fact that the entire thing is supposed to be a platform-agnostic cloud service... you still can’t load Lightroom presets directly into the iPad app... but I’m getting off topic.

        This is a bungled launch, but hopefully the back end will sort itself out, or there will be a hotfix, if it is something in client-side code as well.

        Sahil.Chawla
        Adobe Employee
        Sahil.Chawla
        Adobe Employee
        October 16, 2018

        Hi Phil,

        All the indexing is done on server-side. It may not be fully complete for your account but I suggest waiting a few days. If nothing changes after launching the app several times please let us know.

        Regards,

        Sahil

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        Tom E P
        Known Participant
        October 18, 2018

        Hi Sahil

        Having followed you advice to wait and see for three days without any content appearing in the new "People View" it seems unlikely to that this is just a question of allowing time for indexing.

        Best regards

        Tom

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