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Participant
May 13, 2026
Answered

New phone lr app

  • May 13, 2026
  • 1 reply
  • 14 views

Hi just got a new iPhone we switched networks. I went to my LR APP and I have no photos ! Help if you can 

    Correct answer monika532lara

    Hello,

    Sign in with the same Adobe account you used before . Make sure sync is turned on in the app settings . Check that your photos are saved to the cloud and not just locally on your old device . If they were just on the old phone, then you'll have to transfer them yourself. Otherwise, once you turn on sync, your photos should be back.

     

    Best regards,
    Monika Lara

    <Link removed>

    1 reply

    monika532lara
    monika532laraCorrect answer
    Participant
    May 14, 2026

    Hello,

    Sign in with the same Adobe account you used before . Make sure sync is turned on in the app settings . Check that your photos are saved to the cloud and not just locally on your old device . If they were just on the old phone, then you'll have to transfer them yourself. Otherwise, once you turn on sync, your photos should be back.

     

    Best regards,
    Monika Lara

    <Link removed>