New phone, LR not working now

Forum|Forum|5 years ago
December 18, 2020
2 replies
372 views

I purchased a year subscription to Lightroom in October on my iPhone 7+. Now on my iPhone 12 pro won't allow me to copy any new or old presets I've used before. Please help, as I haven't been able to find any resources on this.

{Moved from Lightroom Cloud to Lightroom Mobile & Apple TV Forum by Moderator}

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greule

Inspiring

Did I get it right that you open up the Presets app, choose a preset and Share via Apple-Share-Sheet ->Lr entry?
I addition, when you open up the top Cloud Icon/menu ---what kind of status is listed there? Hope to get a clue about your issue soon - Guido/ Lr Mobile QE

selondon

Community Expert

The screengrab of the subscription is for a filter package, independent of Lightroom.

Do you also have a Mobile Subscription for Lightroom either via the App Store or Adobe?

This would include Cloud Storage and all photos and presets would sync via the Cloud if the same Adobe account login details were used on both phones.

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