Skip to main content
C
Cassandra22625361idcn
Participant
January 12, 2022
Question

New Phone, no presets

  • January 12, 2022
  • 2 replies
  • 365 views

Hi! I got a new phone and redownloaded my Lightroom app. I don't have the subscription but none of presets that I've purchased or any of my photos are in my new download. I still have my old phone and it works on wifi... However, I don't want to have to go on my old phone to edit pictures, how can I get my presets and pictures to my new phone?

This topic has been closed for replies.

2 replies

C
Adobe Employee
Charlie.D
Adobe Employee
January 13, 2022

The free version of Lightroom does not sync photos or presets to cloud storage, so additional devices on your same free account can't sync those things down from the server.

 

Can you make a full backup of your older phone, and restore that onto your newer phone?  If not, the only suggestion is to subscribe.  If a 7-day free trial is offered to you, that should be long enough to sync files to your new phone and then cancel before the 7 day trial ends and you are billed.  

    C
    Cassandra22625361idcnAuthor
    Participant
    January 13, 2022

    I don't know what you mean by make a full back up, but the 7 day subscription would be ideal too! So how would I do that? Just go on my old phone, get the subscription and it would automatically sync? Or how does the sync process work?

    S
    Stella22656304wmea
    Participant
    January 14, 2022

    ciao! Ho cambiato telefono e ho dovuto riscaricare l'app. Accedendo con lo stesso profilo ho comunque perso i miei filtro prefediniti. Come faccio a recuperarli? sono importantissimi, aiutatemi vi prego 

    nikunj.m
    nikunj.m
    Legend
    January 13, 2022

    Hi,

     

    The free version of Lightroom mobile does not support syncing images & presets across devices. You can move the images & presets to the new phone manually & import them to Lightroom mobile.

     

    Regards,

    Nikunj

    C
    Cassandra22625361idcnAuthor
    Participant
    January 13, 2022

    How can I move them manually?

    If I go on my old phone and purchase the subscription, and redownload on new phone would that work also?

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices