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M
Mikey186
Known Participant
November 6, 2018
Question

No DNG preview when uploading to cloud providers

  • November 6, 2018
  • 1 reply
  • 950 views

I have plenty of lightroom photos taken with my iPhone SE, and I downloaded a DNG file out of lightroom CC, uploaded to Google Photos, and after uploading successfuly, The file had no preview and came out like this. And the same happened to Amazon Drive Photos

I don't know why this particular DNG had no preview among photo providers. According to Google Drive & Amazon Drive Photos, it does support DNGs of any kind. So I uploaded a sample DNG photo just a test, and I can see the preview. So there has to be a glitch/bug in Lightroom that DNG files made on a iPhone, can't do previews on cloud providers. help???

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1 reply

99jon
99jon
Legend
November 6, 2018

I’m not seeing any problem on Google Drive (see image below) albeit the DNG is from an iPhone 8 plus taken with the LR camera app. How are you getting the original from the Lightroom CC cloud? This is what I do:

-Select (highlight) photo in LRCC desktop app

-Click the download button top-right

-Click save to

-For file type choose original + settings

-Choose desktop or folder and click save.

-Go to DNG file in saved folder and add to Google Drive

M
Mikey186Author
Known Participant
November 7, 2018

Well I tried as you said (taken with a iPhone SE). I downloaded the photo out of Lightroom for web. And now that you mentioned, I tried as you said, by downloading the file out of the Lightroom CC desktop app, and tried the same thing, but uploading to google drive to no avail yet it's not rendering a preview.

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