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Participant
Oct 9, 2026 1:26 AM UTC
Question

no me conecta a los servidores de adobe y no sincroniza

no me conecta a los servidores de adobe y no sincroniza

    1 reply

    Claire H.
    Community Manager
    Community Manager
    Oct 13, 2026 9:45 PM UTC

    Hi ​@responsible_Whirlwind9333,Thanks for reaching out! If you tried all the steps in the Best Answer, this might be a different issue. If that’s the case, I would recommend creating a new post with the following:

    1. System Info: Your system info can be obtained by going to Help > System Info, copying and pasting it into a text file, and attaching it here.

    2. A numbered list of the exact steps needed to replicate the issue.

    3. Expected result - what should happen after executing the last step.

    4. Actual result -  what actually occurred after the previous step.

    5. If possible, a screen recording or screenshots of your work area.

    Once we get that information, we can help you troubleshoot the issue. Thanks! ^CH

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