Hi @Micki28444779atxy, I'm just checking in to see if the suggestion helped or if you are still running into this issue? If so, have you had a chance to try these basic troubleshooting steps in this article: https://adobe.ly/48dzRau? Let us know how things are going. Happy to keep troubleshooting with you if needed. Thanks! ^CH
You need to give more information. Please go to ‘Help - System Info’ and paste that info in your message. Problems like this are almost always caused by outdated GPU drivers. Check the website of your GPU manufacturer for driver updates. If you use a Ndivia GPU, then make sure you install the Studio drivers, not the Game Ready drivers.