Skip to main content
I
izi0
Inspiring
May 28, 2020
Answered

No photo "Synced and Backed up", but storage space shows 3.5gb occupied

  • May 28, 2020
  • 3 replies
  • 9838 views

No photo "Synced and Backed up", but storage space shows 3.5gb occupied.... UPDATE Now 4.3gb 😞

I have no Deleted pictures in the Bin... any idea on how to fix this?

This topic has been closed for replies.
Correct answer izi0

Izi0, I think this thread is slightly hampered by terminology. "LR CC" or "Lightroom CC" usually refers to what is now just called "Lightroom" which is what your screenshot is from.  From your replies I think you are confirming that you did upload your 60,000 Smart Previews from Classic (not LR CC) which solves part of the mystery, but still puzzling that you have 5.4GB of your 20GB used, and zero syncd and backed up.

 

Is there any syncing activity in progress (spinning blue circle under Cloud symbol top right). has it stabilised at 5.4GB?

 

 


Hi Michael,

Thanks for your message.

Yes, you're right the naming convention for all the LR product is still very confusing for me...

Anyway I now have found the issue: I have done the mistake of moving all my Adobe files in the Creative Cloud folder which I have only now realised is actually the cloud folder, hence the 5gb and rising was my catalog + all the new backups. Now

I've moved to a normal folder and emptied the Creative Cloud bin in the webpage and I have all my space back!

Thanks again for all the suggestions 👍

 

3 replies

A
Anonymous
September 30, 2024

H

Theresa J
Community Expert
Theresa JCommunity Expert
Community Expert
May 31, 2020

How do you know than no photos are synced? Did you import a very large collection of photos at the same time? Is it currently trying to sync them? Can you post a screen shot of what you are looking at?

    I
    izi0Author
    Inspiring
    May 31, 2020

    Hi Theresa, thanks for your message.

    I don't store any picture in the cloud and to check whether I have any stored I check Lightroom --> Filter --> Synced and Backed up and I have no picture, hence I should not be occupying any space on the cloud, but at the moment I have 5.2gb used of my 20gb cloud storage. Why?

     

    I generally import my daily catches, which can span from 50 to 200 pictures.

     

    Yes, it is trying to sync them and this creates Sync Issues (I check this via Lightroom Web... (how crazy it is that the same SW in different shapes let you do/check different things??!)

     

    Here's the screenshot which shows you I have no Synced and Backed up pitures on my cloud, but still the used space is 5.4gb... and rising)...

     

    At some point I won't be able to use my LR mobile anymore as I won't have any space left... even if I have no pitures stored there!

     

    Theresa J
    Community Expert
    Theresa JCommunity Expert
    Community Expert
    May 31, 2020

    Everything in Lightroom is in the Cloud. You have over 9,000 images in the cloud right now. Lightroom stores images in the cloud. There is no option to not store them in the cloud. If you only want your Lightroom mobile images in the cloud, you should use Lightroom Classic instead of Lightroom.

    I
    izi0Author
    Inspiring
    May 30, 2020

    Any idea anybody?

      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices