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Question

Estoy pagando la mensualidad para premium pero ya van varias ocasiones que me quita las funciones premium y no puedo rescatar mis compras y tengo que cancelar y de nuevo suscribirme.

Charlie.D · Answer

I see no Lightroom subscription for the email address you used for the help forum here. Please see this help advice, and try Restore Purchase: https://helpx.adobe.com/lightroom-cc/kb/lightroom-mobile-in-app-purchase-issue.html

When you say Premium functions are taken away, does this happen with just one account, or when you sign into a second account? If you subscribe one Lightroom account, iTunes cannot subscribe a second Lightroom account at the same time.

If you still need help, please contact Adobe Support directly. Visit https://helpx.adobe.com/contact.html, sign in, and then select the chat option.

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