No puedo guardar los videos

Question

No me permite guardar los videos editados aún cuando estoy pagando la version premium. Leí en la página que a varias personas les ha pasado. Cancelaré mi suscripción porque no tiene sentido pagar por algo que no puedo utilizar.

Srishti_Bali · Answer

Hi Scarlett,Sorry for the delayed response, and I completely understand how frustrating this must be — especially when you're paying for the premium version. To help us look into this further, could you please share a few more details?What device and operating system are you using?Which version of the Lightroom app is currently installed?Also, we’ve recently launched an update — could you check if you're on the latest version, and if not, try updating the app to see if that resolves the issue? Regards,Srishti

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