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magnetic_Whirl7c23
Participant
September 3, 2026
Question

no puedo sincronizar el zoom en la vista Antes y Después

  • September 3, 2026
  • 2 replies
  • 29 views

en la vista de Antes y Después cuando hago zoom en Después la ventana de Antes no reacciona

    2 replies

    Claire H.
    Community Manager
    Community Manager
    September 21, 2026

    Hi ​@magnetic_Whirl7c23, I'm just checking in to see if the suggestion helped or if you are still running into this issue? Let us know how things are going. Happy to keep troubleshooting with you if needed. Thanks! ^CH

    Srishti Bali
    Community Manager
    Community Manager
    September 15, 2026

    Hi ​@magnetic_Whirl7c23 

     

    Apologies for the delayed response. I’m hopeful that the issue has been resolved by now. If you’re still experiencing the issue, could you please share a short screen recording showing the behavior?

    Also, please share your System Info from the Help menu (Help> System Info). Copy and paste the entire report here so we can review your Lightroom version and system configuration.

     

    In the meantime, please try resetting Lightroom preferences and check if that helps.

    macOS: Quit Lightroom, then press and hold Shift + Option while launching Lightroom.

    Windows: Quit Lightroom, then press and hold Shift + Alt while launching Lightroom.

    When prompted, confirm that you want to reset the preferences, then test the Before and After view again.

     

    Please let us know if the issue persists after resetting the preferences.

    Thanks, Srishti Bali | Community & Engagement Strategist, Digital Imaging | Adobe