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Participant
March 11, 2024
Question

Not able to update new version

  • March 11, 2024
  • 1 reply
  • 117 views

Am not able to get premium access in my mobile, can anyone help me on this

This topic has been closed for replies.

1 reply

Sameer K
Community Manager
Community Manager
March 21, 2024

Hey, @Vignesh34322289isme. Welcome to the Lightroom Community. I've reviewed the account you signed in to the community with and found an active Lightroom subscription. 

 

Do you see an error or pop-up in the app? Please share more details, like the current version of Lightroom, Android OS details, screenshots & video recordings of what you see.

 

Please ensure you're signed in to Lightroom with the email account you've used for Community & let us know how it goes. 

 

Awaiting to hear from you. Thanks! 

Sameer K