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Participant
February 20, 2023
Question

Not able to upload from camera roll

Help! My Lightroom app on my phone stopped allowing me to upload photos from my camera roll. It just shows a black screen and says tap to upload or swipe (won't work for either). I have deleted lots of photos too from camera roll to see if that was the issue. 

 

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1 reply

Sameer K
Community Manager
Community Manager
February 20, 2023

I'll help you figure this out. What version of iOS & Lightroom mobile are you currently on?

 

Try this in the settings of your iPhone.

  • Go to Settings > Lightroom > Photos
  • Set 'Allow Photos Access' to 'All Photos'
  • Restart the device.

 

Let me know how it goes.

Thanks!
Sameer K

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