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ChaRae5E73
Participant
November 9, 2020
Question

Not able to upload new pics

  • November 9, 2020
  • 1 reply
  • 140 views

My Lightroom mobile app updated last night and now I am no longer able to upload new photos from my iPhone's camera roll. The only photos it shows are past edited photos. The option to import from "All Photos" is grayed out. How do I fix this? 

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1 reply

greule
Community Manager
greuleCommunity Manager
Community Manager
November 9, 2020

Have you tried the steps in this doc: https://helpx.adobe.com/lightroom-cc/kb/lightroom-mobile-ios-14.html 

In addtion when you navigated inside All-Photos within the Lr app this entry is disabled. Hope this helps - Guido/ Lr Mobile QE

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