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Participant
Apr 25, 2025 9:55 PM UTC
Question

Not downloading the original files,

Just updated my Lightroom mobile app, there are a ton of bugs & I regret updating it! It's not downloading the original files, only showing my previews so it won't let me edit the images. The ones I have already edited are reverting to the original form & then won't download since it's only showing me the preview. I'm losing already edited work & it's a big issue! Any fixes? 

1 reply

selondon
Community Expert
Community Expert
Apr 26, 2025 11:46 AM UTC

As it seems like you have a subscription, what do the photos look like when you visit http://lightroom.adobe.com/?

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