Skip to main content
Participant
May 27, 2023
Question

Not possible to use Lightroom suddenly

  • May 27, 2023
  • 1 reply
  • 169 views

After upgrade of mac it was not possible to open Lightroom anymore. When application is opened, it just shows "try this product fot x dollars per month". I haven't tried to subscribe to additional accound, I have an account already. Will the additional account have the data from the original one? Would i have to pay double (original plus double). Is there a way to contact Adobe, and do they have some type of cosomer support for these questions?

This topic has been closed for replies.

1 reply

KR Seals
Community Expert
Community Expert
May 27, 2023

Login with your original account id and password through the Creative Cloud app. That should take care of it.

Ken Seals - Nikon Z 9, Z 8, 14mm-800mm. Computer Win 11 Pro, I7-14700K, 64GB, RTX3070TI. Travel machine: 2021 MacBook Pro M1 MAX 64GB. All Adobe apps.