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L
lewisj63601216
Participant
March 7, 2023
Question

Not recognizing Cloud storage upgrade

  • March 7, 2023
  • 1 reply
  • 687 views

I have purchased the One Terabyte Cloud storage and all indicators are that it is there. Yet, Lightroom CC keeps telling me that I have 100 kbs in the cloud and I need to upgrad, because I am close to the limit; i.e., it is not recognizing my new storage capacity. So far, Chat with help desk unsuccessful. Anybody have any ideas? I have Mac Monterey 12.6.3.

 

Lewis

    This topic has been closed for replies.

    1 reply

    peter-b8062983
    Adobe Employee
    peter-b8062983
    Adobe Employee
    March 7, 2023

    It  looks like there may have been some delay in processing  your additional purchase.  Please try again, it looks like it is all set now.  Apologies for the inconvenience here.

     

    -Peter

      L
      lewisj63601216Author
      Participant
      March 7, 2023

      Thanks. You are right. All set now.

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