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BlueRidgeButler
Known Participant
December 21, 2024
Question

Numerous oddities

  • December 21, 2024
  • 1 reply
  • 752 views

I ordered an ipad air 5 (m1 chip) and had some issues with Lightroom. I sent it back thinking it was the ipad, but it's still the same with the second ipad air 5 I recently received (coming from regular iPad 7 on ios 15).

 

My ipad air 5 is on iOS 17.6, but the last ipad Air 5 i sent back was updated to the most recent iOS 18. I thought that might have something to do with it, so I left this new ipad air 5 on iOS 17, but it's still the same. 

 

For starters, I can no longer crop or do anything when trying to crop in full screen. 

 

The app randomly freezes and I have to close and reopen it. 

 

The most strange is when adjusting temp or tint, it randomly changes on its own. I've added a video to show what I mean. You'll see me adjust them, then close the tile/tab, and when I go back to it the setting has changed. 

1 reply

Sameer K
Community Manager
Sameer KCommunity Manager
Community Manager
December 24, 2024

Hey, @BlueRidgeButler. Welcome to the Lightroom Community. I'll help you figure this out. What exact version of Lightroom are you working on?

 

Log on to Lightroom Web (https://adobe.ly/3xdotLH) and check for all the images synced and uploaded to the cloud. Once everything is backed up to the cloud, try reinstalling Lightroom from the App Store, and let me know how it goes.

 

Thanks!
Sameer K

(Use '@mention' to tag me when you reply)

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BlueRidgeButlerAuthor
Known Participant
December 24, 2024

Version 10.1.1 588528 

 

I reinstalled and it's still doing the same thing. Although, I'm sure we both knew that. I can't crop when in full screen mode and the temp/tint still changes on its own. 

 

I can't comment on the freezing issue because it happens at random. 

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