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Participant
May 27, 2025
Question

Object recognition no longer works.

  • May 27, 2025
  • 1 reply
  • 131 views

I have made the new update in Lightroom. After that, the object and subject recognition no longer worked. I uninstalled this version and installed the previous one. It then worked again briefly. Now the object recognition is still not working. When I select something, it selects some small random spots in the image. No matter how clear the object is in the image - Lightroom does not recognize it. Can you please help me.

1 reply

Sameer K
Community Manager
Community Manager
May 27, 2025

Hey, @leandro_9012. Welcome to the Lightroom Community. I'll need more info to help you figure this out. 

Please share the system information from Lightroom Help > System info > Copy and paste into a text document > Upload and attach here. 

 

Does this happen after a series of steps, or have you installed Lightroom for the first time on this machine? 

Please try these two suggestions:
1 - Follow the steps in the content here to troubleshoot the GPU for Lightroom: https://adobe.ly/49YQSCI

After you update the GPU drivers, try the steps below and check how it goes. The GPU info & Logs location on Windows is %APPDATA%\Adobe\CameraRaw. A shortcut to get to this folder on Windows is:

  • Press the Windows + R
  • Enter %APPDATA%\Adobe\CameraRaw

    SameerK_0-1684329421513.png

     

  • Rename the GPU & Logs folder in this directory by adding .old at the end. (GPU.old & Logs.old)
  • Relaunch Lightroom.

Let me know how it goes. Thanks!
Sameer K

(Type '@' and type my name to mention me when you reply)