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luciem44343862
Participant
June 17, 2023
Question

P: Application Crash ( (8494580) )

  • June 17, 2023
  • 3 replies
  • 566 views

ahoj, po aktualizaci Lightroomu mi nejde kliknout na ikonu presety, když to udělám, program se sekne a vyskočí chyba, poté se vypne, aktualizace se provedla dnes, co s tím prosím?

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    3 replies

    B
    Brent29093305lt62
    Participant
    July 21, 2023

    I've been having the same issue!!  Extremely frustrating to the point I'm looking for a new photo editing software program.

     

    Rikk Flohr_Photography
    Community Manager
    Rikk Flohr_PhotographyCommunity Manager
    June 19, 2023

    Setting status, adding bug number

     

    It looks like this is an Application Hang that is unexpectedly providing a crash dialog.  The next update should eliminate the erroneous crash report and allow us to further diagnose the App Hang with MS. 

    Rikk Flohr: Adobe Photography Org
      J
      Jeff R Davis
      Known Participant
      June 17, 2023

      Ever since upgrading to the latest Lightroom Desktop 6.4 (cloud-based) app release I've had MAJOR performance and stability issues. Trying to start brushing on a photo can take 30 seconds or more before it starts working, and VERY often results in the app crashing. Trying to use the AI de-noise feature often results in the app crashing. Using the healing brush commonly causes the app to crash. Overall the app is crashing multiple times an HOUR - almost completely unusable. I've also experienced two full system crashes in the last two days while using Lightroom Desktop.

       

      I verified I'm on the latest NVidia Studio Graphics Driver and my laptop is relatively new (Dell XPS 15 12th Gen Intel Core i7) with 64 GB RAM. Is there some way to resolve these stability and performance issues?

        Esman K
        Esman K
        Participating Frequently
        June 18, 2023

        i'm also noticed bad perfomance after latest update, now, if i open "presets" tab and try to switch photo, it will take 15-20 seconds, instead of 1 >_<

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