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M_Leikvold
Participant
March 4, 2025
Answered

P: Camera Metadata is required to post an image to Lightroom Community.

  • March 4, 2025
  • 3 replies
  • 3046 views

Hello, 

 

I am unable to upload photos scanned from film to the lightroom community. All photos are .Jpeg. If I try uploading it on the phone, it states that "This eductation account does not have the permissions" and on the computer, it states "Error 403 An unexpected error occured"

 

Is there a way around this? 

Correct answer M_Leikvold

After reading through more conversations, Lightroom requries all photo uploads to have camera metadata attached to them. How can I attach metadata to a scannned photo shot on film?

3 replies

Rikk Flohr_Photography
Community Manager
Rikk Flohr_PhotographyCommunity Manager
Community Manager
March 19, 2025

You've discovered the answer. I am converting this to a Primary Thread so other folks can find it. 
If others have workarounds, they will post them in this thread. 

Rikk Flohr: Adobe Photography Org
M
M_LeikvoldAuthorCorrect answer
Participant
March 19, 2025

After reading through more conversations, Lightroom requries all photo uploads to have camera metadata attached to them. How can I attach metadata to a scannned photo shot on film?

P
Pradesh_Kumre2506
Participant
August 7, 2025

 

J
Jordan_Avis6074
Participating Frequently
March 4, 2025

Hello! 

I have been using Lightroom for a couple months now - my subscription covers Lightroom classic, desktop, and the mobile app.

I am trying to share one of my recent edits to the Lightroom "community," and keep receiving the same error message, of which I will attach a photo to this post. I have posted many photos to the Lightroom community via the mobile app and have never had an issue, I'm struggling to determine why this photo is any different, and unable to be posted. As a test, I tried to post one of my other photos (chosen at random), and although it did let me post that one, it still will not let me post the one I am focused on. 
Please help me figure out what I need to do to post my photo, as it is one of my favourite edits I have done and I so wish to share it to the community.

 

I will include a copy of the photo I want to post in a reply. I will also include a copy of a photo that has successfully posted. Both are in JPEG format, and I am unable to find a difference between the two that would result in an inability to post one but not the other...

 

Any information is appreciated!

    J
    Jordan_Avis6074
    Participating Frequently
    March 4, 2025

    Hello! 

    I have been using Lightroom for a couple months now - my subscription covers Lightroom classic, desktop, and the mobile app.

    I am trying to share one of my recent edits to the Lightroom "community," and keep receiving the same error message, of which I will attach a photo to this post. I have posted many photos to the Lightroom community via the mobile app and have never had an issue, I'm struggling to determine why this photo is any different, and unable to be posted. As a test, I tried to post one of my other photos (chosen at random), and although it did let me post that one, it still will not let me post the one I am focused on. 
    Please help me figure out what I need to do to post my photo, as it is one of my favourite edits I have done and I so wish to share it to the community.

     

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    March 4, 2025

    copy your photo (or take a screenshot of your photo, if it's not a graphic file) and paste it into a reply.

     

     

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