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derricklt
derricklt
Participant
August 19, 2023
Question

P: Crash after adding new photos from HDD (8699461)

  • August 19, 2023
  • 2 replies
  • 245 views

Was viewing photos that I had just added.

It is time you fixed this issue !!!

I have just updated Lightroom to 6.5  through Creative Cloud.

Lightroom has become unusable - I am extremely annoyed.

I am even considering cancelling my subscription, which I would be extremely sad to do so.

This issue has been dragging on for about 1 month now.

    This topic has been closed for replies.

    2 replies

    Rikk Flohr_Photography
    Community Manager
    Rikk Flohr_PhotographyCommunity Manager
    September 7, 2023

    Our Devs have reviewed and concluded that there is something system-specific causing the error. We have no additional customers in your crash category and we are unable to find a root cause in your crash reports. We will continue to track this on our end. 

    Rikk Flohr: Adobe Photography Org
      Rikk Flohr_Photography
      Community Manager
      Rikk Flohr_PhotographyCommunity Manager
      August 22, 2023

      I've located your crash report and it is pretty system specific. I am going to have one of our Devs take a look

      Rikk Flohr: Adobe Photography Org
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