Participant

P: LrD v9.4 on macOS crashes, or does not launch

Forum|Forum|3 days ago
June 22, 2026
4 replies
46 views

I’m trying to open the Lightroom desktop app on a 2021 Macbook Pro. It looks as if the app starts to open, but then crashes immediately. I’ve tried restarting my laptop, uninstalling and reinstalling lightroom, and signing out/signing back into the Adobe Creative Cloud app. I’m still able to access other Adobe products on the laptop, it’s just Lightroom itself that’s unable to open. I can’t provide any screenshots, since the app itself won’t open.

It’s not Lightroom Classic, but the new Lightroom app.

Pinned Reply By Sameer K

Hi All! We are aware of a crash issue with Lightroom v9.4 caused by permissions problems in macOS folders. Please follow the steps provided here to manually resolve the permissions issues affecting Lightroom's directories: http://www.adobe.com/go/lr_user_permission_issue

If it does not help, please upload & share the Lr Console log by following these steps on macOS:

Hold down the Option key in the Finder when using the Go menu. The Library will appear below the current user's home directory.
Library > Application Support > Lightroom CC > lrcc_console.log

Let us know how it goes. Thanks!
Sameer K

Sameer K

Community Manager

Hi All! We are aware of a crash issue with Lightroom v9.4 caused by permissions problems in macOS folders. Please follow the steps provided here to manually resolve the permissions issues affecting Lightroom's directories: http://www.adobe.com/go/lr_user_permission_issue

If it does not help, please upload & share the Lr Console log by following these steps on macOS:

Hold down the Option key in the Finder when using the Go menu. The Library will appear below the current user's home directory.
Library > Application Support > Lightroom CC > lrcc_console.log

Let us know how it goes. Thanks!
Sameer K

W

walnerz

Participant

Same here with 9.4, reverting to 9.3 makes it work again, but after upgrading to 9.4 it fails again.

Turns out the problem for me was the previously benign file permissions issue that Lr always complained about but could never repair even though I clicked repair every time. I manually went to

/Users/[user name]/Library/Logs/ and added read/write permission for my user and this went away and now 9.4 works

A

AxelMatt

Community Expert

Moderators, @Rikk Flohr_Photography, please move this post to:

Lightroom ecosystem (Cloud-based) | Adobe DME

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 9 - PureRAW 6 - Topaz Photo AI

Sameer K

Community Manager

Rikk is away for a few days. Done!

anthonys86363473

Participant

same issue here

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