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Inspiring
Jul 19, 2024 12:51 AM UTC
Question

P: Photos will not upload to cloud in lightroom mobile

Starting in June the iphone photos that I import into lightroom mobile will not upload to the cloud.  I can import photos and edit them, but they do not show up in the cloud when I open Lightroom for the web or Lighroom on my desktop (I'm not attempting to do any syncing with Lightroom classic, this is purely between the cloud based versions of lightroom).  When I open lightroom on the web, I see that the latest photos are all listed under sync issues.  It tells me to open lightroom on my phone to upload them. Lightroom is open on my phone and I have pressed the manual upload button on each image, but they still just spin and do not upload.

I am on the latest version of all apps.

I'm not sure what to do to get these photos to upload to the cloud. Help appreciated. 

7 replies

Known Participant
Sep 12, 2024 5:52 PM UTC

have you tried deleting everything in your Deleted folder on the phone? This usually fixed sync issues for me.

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selondon
Community Expert
Community Expert
Sep 10, 2024 10:03 PM UTC

In Lightfroom Web, you could try deleting all of the photos with Sync Issues  (enusre you still have them in Lightroom or a back up elsewhere). Before you do delete them, maybe pause sync in Lightroom Mobile, the unpause once deleted.

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greule
Inspiring
Jul 19, 2024 9:36 AM UTC

Could you try to re-sign-in via the Lr settings and let me know if that changes anything when you try to import a photo the next time? - Guido/ Lr iOS QE

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beb03Author
Inspiring
Aug 2, 2024 12:00 AM UTC

Yes, I have tried that on all applications and it stil doesn't work.

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