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chaarrliie
Known Participant
Apr 18, 2019 10:19 AM UTC
Question

P: Sorting photos in shared album

It's driving me mad...

I open Lightroom web, go on my album, go in the Display tab, choose "sort by Date taken", then "invert order", so the photos are displayed like I want them to, the most recent ones at first. 

Then I got on the shared album link, and they are absolutely not displayed by most recent...
Why?!

34 replies

Known Participant
Jul 30, 2020 6:36 AM UTC
Yes custom order is working (the only option that actually has any effect), but you can't really expect users to sort hundreds of photos one be one and repeat that after adding new ones.
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Inspiring
Jul 29, 2020 2:06 PM UTC
I still have this problem, can someone at Adobe fix it?
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Inspiring
Jul 29, 2020 2:05 PM UTC
We are talking about album share not LR web. 
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evikne71
Known Participant
May 21, 2020 9:11 AM UTC
I'm afraid there is no change. I don't use the web sharing anymore because of this. 

In my case the entire web sync process has stopped as well. LR Classic hasn't uploaded photos at all for a long time. 
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Jim Wilde
Community Expert
Community Expert
May 21, 2020 9:06 AM UTC
I'm not really understanding your description of the problem. Whatever order is currently displayed using the Display tab (the "mixing pallette" symbol) in your LR Web application is what your user should be seeing. If that's not the case (i.e. the user is still seeing a different order, even after refreshing their browser), then clearly there's a problem, which will need Adobe to investigate.
Note that when using that Display tab you have the option to drag and drop images into any manual custom order, OR you can reset any existing custom order into one of several different sort options (Capture Date, Filename, Rating, etc.), by using the "Revert" option in the expanded settings dialog. When you make any changes the new order will become the new "custom order" when you subsequently use that sorting option in any of the other client apps, and it will be the order that your user should see after refreshing their browser.
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Known Participant
May 21, 2020 8:24 AM UTC
Just tried, the sorting options don't affect the web view at all, only the custom orders with the "mixing pallet" symbol are updated, but I'm not going to sort over 100 photos manually, whats going on there?

How are people supposed to work with that, this is a paid application afterall.
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Known Participant
May 21, 2020 7:33 AM UTC
Does this still happen? A user of a shared album just asked me if it could be sorted in anyway, assuming its a mess on their side. For me as the owner its shown correctly.
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chaarrliie
Known Participant
Apr 19, 2019 9:14 PM UTC
@1374280 Oh, I’m glad you could figure out the steps to reproduce the bug! I’ll do the workaround in the meantime thanks :)
@evikne Oh yeah? I think I don’t have that, but I’ll check one more time.
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evikne71
Known Participant
Apr 19, 2019 6:14 PM UTC
I've experienced the same thing.

It is also frustrating that if we add more photos after we've sorted, the new photos always appear below all the others and do not follow the sorting order. Every time new pictures are added, we have to repeat the sorting.
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Adobe Employee
Apr 19, 2019 6:01 PM UTC
Actually it looks to me like you've found a bug.  The cause appears to be using that sort control twice quickly.  Two separate changes are being applied at once when you do that and it's resulting in a jumbled mess.  I'll file an issue internally and hopefully we can get a fix soon.

In the meantime, it looks like the ugly workaround is to "sort by Date taken", confirm that your share has that order, and only after it looks correct select "invert order".
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