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mariant82229984
Participant
June 27, 2018
Question

Panasonic LUMIX DMC-FZ2000 and RAW files

  • June 27, 2018
  • 2 replies
  • 997 views

I have Panasonic LUMIX DMC-FZ2000 camera. Yesteday, I installed Lightroom 6 (perpetual version) and I cannot open RAW files. This camera is on the list of supported cameras. What can I do? Thanks.

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    2 replies

    Jim Wilde
    Community Expert
    Community Expert
    June 27, 2018

    If you only installed LR6 yesterday, chances are you have the base 6.0 release, and you need at least 6.8 for support of that camera. Check the current version (Help>System Info), and update as needed (though I'd suggest installing the final 6.14 update), use this link and scroll down and expand the LR6 section: Download Photoshop Lightroom

    Akash Sharma
    Legend
    June 27, 2018

    Hi mariant82229984,

    Sorry that you cannot process raw files from Panasonic DMC-FZ2000 in Lightroom 6.

    Please make sure that Lightroom 6 is updated to the latest version 6.14. Refer Keeping Lightroom Up-to-Date and let us know if that helps.

    Thanks,

    Akash

    mariant82229984
    Participant
    June 27, 2018

    I downloaded the 6.14 and it helped. this is what I have as system info:

    Lightroom version: CC 2015.14 [ 1149743 ]

    License: Creative Cloud

    But now it shows that it is Creative Cloud version and my purchase was a single licence. Is it OK?

    Thanks,

    Marian

    Akash Sharma
    Legend
    June 27, 2018

    Hi Marian,

    Sorry to hear about this. Could you please check out the steps listed in this article How to convert a Lightroom CC trial version to licensed Lightroom 6 copy and update to Lightroom 6.14?

    ~Akash