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Participant
August 18, 2026
Question

Paste settings are freezing

  • August 18, 2026
  • 5 replies
  • 38 views

I am a headshot photographer.  I crop one headshot and then copy that shot and batch paste the other headshots.  I have been able to do this, as soon as I have uploaded my images into Lightroom, as the photos are syncing.  Recently I haven’t been able to do this.  I have to wait until all the images are totally synced to the Cloud.  If I don’t wait, the paste settings freeze (where the blue status bar stops half way and doesn’t move) and the paste setting have only affected a few images leaving the other images untouched.  I have to quit Lightroom to reset everything.  This is really frustrating and time consuming when I have a lot of team headshots to crop and edit.  Not sure why this has started happening recently?  Any ideas? 

    5 replies

    Claire H.
    Community Manager
    Community Manager
    September 23, 2026

    Hi ​@Georgie Greene, I'm just checking in to see if you are still running into this issue? If so, have you had a chance to try these basic troubleshooting steps in this article: https://adobe.ly/48dzRau? Let us know how things are going. Happy to keep troubleshooting with you if needed. Thanks! ^CH

    Participant
    September 28, 2026

    Hi Claire. I looked at the troubleshooting steps and they were too complicated to understand.  I have 4000 RAW images in the cloud with are 1.4 TB.  I saw that I have to back up all your files before using the cleaner.  This would not work for me, as I only have my photos in the cloud and I don’t have access to back them up elsewhere and I don’t want to run the risk of losing my images in the cloud.  The syncing issue where the pasting tool is freezing is still happening.  The work around is to pause the syncing, then I can batch copy and paste my headshots and not waste time waiting for all the images to sync.  Once finished editing, I switch on syncing again.  As a busy photographer, I don’t have time to record the issue.  The issue only happens when I am syncing the images, once they are synced I can’t replicate the issue to show you.  Sorry I am not being any help here.  Look forward to hearing from you if you have any other solutions to my issue. 

    Participant
    September 28, 2026

    Also I have the latest version of Lightroom and I have checked the cache size which is maximum and over 10GB.  

     

    Claire H.
    Community Manager
    Community Manager
    August 26, 2026

    Hi ​@Georgie Greene, Welcome to the Lightroom Community forum! To better help you with this issue, we would like a few more details. Can you send your system info, a screen recording of the issue, and a numbered list of the exact steps needed to reproduce it? You can find your system info by going to Help > System Info, copying and pasting it into a text file, and attaching it here.

    In the meantime, you can try these steps and see if it helps:

    1. Update to the latest version (currently 9.5) — multiple paste-related fixes have shipped this year
    2. Increase your Camera Raw cache size: Settings > Local Storage > set cache to at least 10 GB (a small cache can cause stalls during batch operations)
    3. Avoid navigating/scrolling during paste: Moving between Loupe and Grid while paste is in progress can cause the operation to hang
    4. Restart before large batch pastes: A fresh launch clears any stale image states that can trigger the stall

    If none of these steps work for you, we can continue to troubleshoot. I hope this helps! ^CH