Paste settings with marking when already online there is popup require online access

Forum|Forum|6 months ago
September 16, 2025
1 reply
397 views

Using on iPhone

When I paste setting with masking there is a popup inform require online access, but I already online

If this issue is a bug, as a software tester, you should not let this bug appear on Production

It is High Priority bug, please fix it ASAP

PS. Attach files, I copy setting with masking when I use WiFi and Cellular please look at WiFi and Cellular icon

iOS: iPhone

Sameer K

Community Manager

Hey, @Pattarapong_Pinthong6716. Welcome to the Lightroom Community. I'll help you figure this out.

While I attempt to recreate this, could you share the edits and the specific masks in your workflow that triggers this behavior?

In the meantime, please go to Lightroom settings > Cloud Storage & Sync > enable Use cellular for Sync.

Let me know how it goes.

Thanks!
Sameer K
(Type '@' and type my name to mention me when you reply)

P

Pattarapong_Pinthong6716Author

Participating Frequently

@Sameer K I already turned on "Use cellular for sync", but it still display the popup

A

Aleke

Community Manager

Hi @Pattarapong_Pinthong6716!

Just wondering, does this happen with every photo and every type of mask? If you haven’t already, could you try clearing your Lightroom cache? To do that, go to Gallery View, tap the menu button in the top right corner, then head to Local Storage and select Clear Cache.

Let us know how it goes!
Alek

*(If you mention me with an @, like @Aleke, I’ll get a notification and can respond faster.)*

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded