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Participant
December 22, 2024
Question

Payment debit but not work

  • December 22, 2024
  • 2 replies
  • 216 views

My payment is done for adobe light room but not show on app and not working

 

[One attachment removed as there were private information including transaction ID's - Mod.]

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2 replies

Mohit Goyal
Community Manager
Community Manager
December 27, 2024

Hi there,

 

Welcome to the Adobe Community!

 

Please refer to the following document and verify your subscription: https://helpx.adobe.com/lightroom-cc/kb/lightroom-mobile-in-app-purchase-issue.html

 

Let us know how it goes.

Thanks,

Mohit

F. McLion
Community Expert
Community Expert
December 22, 2024

You need to contact Adobe by chat directly.

btw: There's nowhere to see that the payment was for Adobe/Lightroom.

 

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