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Participant
October 3, 2023
Question

Payment issue

  • October 3, 2023
  • 1 reply
  • 147 views

I have made the payment for monthly plan and money got deducted. However, it's not reflecting Lightroom App and showing some error.  Does it take 3 days for the process?

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1 reply

Rikk Flohr_Photography
Community Manager
October 3, 2023

Payment/account issues can best be resolved by contacting Adobe Customer Care at https://helpx.adobe.com/contact/what-contact-options.html. Scroll to the bottom and click on the “Start Now” live chat link in the lower right of this page. Typing “Agent” into the chat text field will bypass the initial chatbot.

 

Rikk Flohr: Adobe Photography Org
Participant
October 12, 2023

Thank you Rikk. This is taken care. The payment has been refunded.