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Participant
January 12, 2022
Answered

Permanently deleted all photos - is recovery possible?

  • January 12, 2022
  • 1 reply
  • 1550 views

Hi I Accidentally deleted all Lightroom photos including the deleted album is there anyway lightroom has a server back up because I have over 5k photos that are very important but no way of accessing them, is there any way to get these back from the server

Correct answer Rikk Flohr_Photography

Recovery depends upon several factors.

 

We would need to confirm your Adobe ID where the photos were stored.

 

A quick check of the ID with which you've used at this forum shows ~2K images deleted in the past week.  When were the other 3K items deleted from the "Deleted Items" folder? 

 

To help improve systems and to provide information to others who may be in this situation, it would be helpful to know why you deleted them from active image status and the trash as well. 

 

In any case recovery of image and video files may be possible but the membership in Albums, Folders, etc would not be recoverable. 

1 reply

Rikk Flohr_Photography
Community Manager
Community Manager
January 12, 2022

Recovery depends upon several factors.

 

We would need to confirm your Adobe ID where the photos were stored.

 

A quick check of the ID with which you've used at this forum shows ~2K images deleted in the past week.  When were the other 3K items deleted from the "Deleted Items" folder? 

 

To help improve systems and to provide information to others who may be in this situation, it would be helpful to know why you deleted them from active image status and the trash as well. 

 

In any case recovery of image and video files may be possible but the membership in Albums, Folders, etc would not be recoverable. 

Rikk Flohr: Adobe Photography Org
Participant
March 12, 2022

Hi Rikk

Have the same problem with permanently deleted fotos.

Can you help to recover by giving some instructions or answer to my inquiry please?

Thanks 

Andreas

Rikk Flohr_Photography
Community Manager
Community Manager
March 13, 2022

It really depends on how long ago this happened. Can you give me an approximate date?

Rikk Flohr: Adobe Photography Org