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JRHowell
Inspiring
May 13, 2021
Answered

Phantom Images on AppleTV

  • May 13, 2021
  • 2 replies
  • 423 views

I have sync'd a number of images from Lightroom Classic to the Cloud (942). I am now displaying them on Lightroom for AppleTV. For some reason I'm getting 14 phantom blank images when I display All Photos on Lightroom for AppleTV. I can't seem to get rid of these.

 

I do NOT see these Phantom images on Lightrrom Web, Lightroom Cloud or Lightroom Mobile. So it seems to be limited to an issue with Lightroom for AppleTV.

 

Has anyone seen this issue? Any ideas on how to rectify?

 

I have reloaded Albums and Restarted AppleTV. Next I'll try to delete and reinstall the Lightroom App.

 

Thanks

This topic has been closed for replies.
Correct answer JRHowell

Turns out it was a sync issue after all. After deleting 14 sync issues, all is well again.

 

Interesting that this only showed up in Lightroom on AppleTV and not the other cloud apps.

 

 

2 replies

C
Charlie.D
Inspiring
May 13, 2021

Hi @JRHowell 

Though you found a way to resolve this, I'm still glad you reported the issue -- sounds like there is potentially some improvement LRTV can make.  I'll ensure this is logged for engineering to investigate.

J
JRHowellAuthor
Inspiring
May 13, 2021

And ... I deleted and reinstalled the App and the problem still appears. I see this same issue on all three of my AppleTV's.

 

Just FYI.

J
JRHowellAuthorCorrect answer
Inspiring
May 13, 2021

Turns out it was a sync issue after all. After deleting 14 sync issues, all is well again.

 

Interesting that this only showed up in Lightroom on AppleTV and not the other cloud apps.

 

 

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