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F31018173vzwa
Participant
October 25, 2025
Answered

Photo black after denoise after october 2025 update

  • October 25, 2025
  • 1 reply
  • 124 views

Hi,

After the october '25 update Lightroom renders my photo's black or black/green after denoising.  Never experienced this issue before.

Correct answer F31018173vzwa

Hi Nikunj,

 

Issue is solved! Through the NVIDA app I was able to downlaod a driver update (according to windowd the GPU was up to date but that was not true) and the denoise function works again.

Although I must say I do prefer the older AI Denoise function. Why was this removed/altered?

 

1 reply

nikunj.m
nikunj.m
Legend
October 28, 2025

Hi, thanks for reaching out! 

Please go to the Help menu in Lightroom, then System Info, and copy the text. You can share the info with us by either pasting it as a reply here or in a text file and sharing the file with us. 

You can try disabling the option to use the GPU from Lightroom by going to Edit, then Preferences and then Performance. Once done, relaunch the app to check if it makes a difference.

 
Thanks,
Nikunj

F
F31018173vzwaAuthor
Participant
November 2, 2025

Hi Nikunj,

 

Thanks for the reply.  I tried disabling the GPU and also checked if my drivers are up to date. (they are). Disabling the GPU did not make a difference (same issue persist also with other photos).

Underneath you can find they copied text from System Info. Hopefully this issue can get fixed because the older AI denoise function worked great...

 

Lightroom version: 9.0 x64 [ 20251017-1944-414afc8 ] (Oct 17 2025)
NGL Version: 1.42.0.5
WF Version: 8.0 58cbd19
VF Version: 1.0.164
HIL Version: 40501
CAI Version: c2pa-c/0.6.0 c2pa-rs/0.46.0
PH Version: 5.2.3
Adobe GSDK Version: 1.4.0.42
CR Version: 29.0.0.202506270808_710830c

Operating system: Windows 11
OS Version: Windows 11 Home (2009)
Application architecture: x64
System architecture: x64
Computer model: Micro-Star International Co., Ltd. GS65 Stealth 8SF / Intel(R) Core(TM) i7-8750H CPU @ 2.20GHz
Logical processor count: 12
Processor speed: 2,2 GHz
Real memory available to Lightroom: 32609,6 MB
Real memory used by Lightroom: 3156,0 MB (9,6%)
Virtual memory used by Lightroom: 9184,3 MB
Memory cache size: 7815,3 MB

Internal Camera Raw version: 18.0 [ 2389 ]
Maximum thread count used by Camera Raw: 7
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 833MB / 14256MB (5%)
Camera Raw real memory: 1006MB / 32609MB (3%)

Display: 1920x1080
System DPI setting: 96 DPI
Dark Mode: No
Desktop composition enabled: Yes
Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: No, Keyboard: No

Graphics Processor Info: DirectX: NVIDIA GeForce RTX 2070 with Max-Q Design (26.21.14.3086) - 8 GB
Graphics Processor Detail: loaded: Yes, supported: Yes, compute: Yes, init: I4_GPU4, hard: success, soft: success, al: Yes, dl: No
OS Media Capability: true

Application Folder: C:\Program Files\Adobe\Adobe Lightroom CC
Settings Folder: C:\Users\folke\AppData\Roaming\Adobe\Lightroom CC
Library Folder: C:\Users\folke\AppData\Local\Adobe\Lightroom CC\Data

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