Photo library wouldn't load

Question

I opened my lightroom one day and was faced with a completely grey photo libary, none of the photos would load, even after reinstalling lightroom the images still won't load. The lightroom on my mobile phone is uneffected but the computer one is completely not usable.

Sameer K · Accepted Answer

Hey, @Spiderpig_David. Welcome to the Lightroom Community. I'll help you figure this out.

Have you recently updated macOS or the Lightroom desktop?

Try these suggestions:

Ensure Lightroom has the required permissions on macOS: macOS:https://adobe.ly/3WfrQf2
Log on to Lightroom Web (https://adobe.ly/3XVZmIp) and ensure everything is synced and backed up before proceeding.
Choose Go > Go To Folder in the Finder window and type ~/pictures. Locate a bundle named Lightroom Library.lrlibrary.
Right-click or control-click this bundle and choose Show Package Contents. You'll find a folder inside it with a long cryptic string of numbers and letters (for example: d1a4f88d2b534c7d91022136fd182532). Open that folder.
In the folder, move out all the files named Managed Catalog.[anything] to the Mac's desktop. Also, delete the Previews.db file.
Launch Lightroom.

Let me know how it goes. Thanks!
Sameer K

(Type '@' and type my name to mention me when you reply)

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