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robert35144396549o
Participant
August 15, 2024
Question

Photos Disappeared Overnight from Album

  • August 15, 2024
  • 1 reply
  • 210 views

I sorted photos into an album that are now missing. There were 1500 photos yesterday. However, today there's only 400 photos. The missing photos were not deleted, just removed from the album. The photos still exist in the catologue. It took weeks to sort them.  Is there a way to restore them back to the album? What would cause this to happen? The missing photos are from before a certain date and after another date. The remaining photos are the ones in the middle.

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    1 reply

    Rikk Flohr_Photography
    Community Manager
    Rikk Flohr_PhotographyCommunity Manager
    August 15, 2024

    A glance at your Photography Plan shows that you are over your 20 GB Quota.  That is likely part of the problem.

     

    Please go to Help>System Info… and provide us with your software's installed version number. 

     

    Rikk Flohr: Adobe Photography Org
    R
    robert35144396549oAuthor
    Participant
    August 15, 2024

    Version is 7.5 x64. I have been at the 20 GB quota for a while now(Probably 4 years) and have not had this issue before. I only access LR with the computer that all of the originals are stored on 

    Rikk Flohr_Photography
    Community Manager
    Rikk Flohr_PhotographyCommunity Manager
    August 15, 2024

    To continue syncing, you must add space to your plan or remove some items from the cloud. 20 GB is not enough space to operate Lightroom Desktop; the 20 GB plan is designed for use with Lightroom Classic. 

    Rikk Flohr: Adobe Photography Org
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