Photos disappearing while importing

Question

When I import new files from an sd card or on computer, it seems like about 30-50% of the photos just fail to load and disappear on the grid view, I can’t interact with the photos, edit them, or view them. I think this is an Adobe Lightroom issue because Adobe Lightroom Classic loads these photos just fine, there’s nothing wrong in the metadata, and I don’t see any sign of corruption in the files.

Some of the photos tend to disappear and not show up at all

When I try to click on them they don’t show any properties or anything to edit

On Lightroom Classic, I don’t see this issue at all. I imported one file that worked fine in Lightroom, then one that didn’t work in Lightroom

Sameer K · Answer

Hey, @eyezak. Welcome to the Lightroom Community. I'll need more info to help you figure this out.

Please share the system information from Lightroom Help > System info > Copy and paste into a text document > Upload and attach here.

Does this happen after a series of steps, or have you installed Lightroom on this machine for the first time?

Ensure Lightroom has the required permissions on macOS: https://adobe.ly/466Jir1

Let us know how it goes. Thanks!
Sameer K

(Type '@' and type my name to mention me when you reply)

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