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Brett Ossman
Inspiring
April 23, 2021
Answered

Photos from New Phone not Loading into Lightroom CC

  • April 23, 2021
  • 4 replies
  • 469 views

Loaded Lightroom Mobile on a new Samsung Ultra 21 5G yesterday.  Shot some photos with my phone, but they are not uploading to my Lightroom CC.  Everything on my phones says it synced and backed up, and even seeing previous photos on my phone, just not new photos in CC.

 

Do I have to adjust something to sync the NEW phone with CC?

 

I am on subscription.

This topic has been closed for replies.
Correct answer Brett Ossman

I got it.  I just redid my Classic settings and all are syncing now.

4 replies

Brett Ossman
Brett OssmanAuthorCorrect answer
Inspiring
April 23, 2021

I got it.  I just redid my Classic settings and all are syncing now.

selondon
Community Expert
Community Expert
April 23, 2021

Which actual version of Lightroom are you using (being as Lightroom CC doesn't exist as a name anymore)?

 

If you mean the cloud based Lightroom, then it's now just called Lightroom and the latest version in 4.2.

 

Or do you mean Lightroom Classic?

Brett Ossman
Inspiring
April 23, 2021

Sorry Classic, my bad.

Lightroom Mobile on my phone.

Everything was syncing up fine, but now my Mobile isn't going to Classic.  Mobile does make it to the web.

Brett Ossman
Inspiring
April 23, 2021

They also uploaded to the Lightroom web site, but not coming down to Lightroom CC desktop.

All my CC settings are in order and it worked as of a couple of days ago.

Brett Ossman
Inspiring
April 23, 2021

Oh, all was working fine with my old LG V30.